Angela Kyler

Angela Kyler

Angela Kyler

Dispatch Director Time Warner Cable

Angela Kyler is currently Director of Dispatch for Time Warner Cable’s Carolinas operations. In this role, she leads of team of more than 100 dispatch and surveillance professionals responsible for day-to-day dispatch operations for the company’s Eastern NC operations and its 830,000 customers, as well as the Carolinas Technical Operations Center (TOC), which is responsible for network surveillance and maintenance operations across Time Warner Cable’s entire Carolinas operating area. Time Warner Cable is the largest cable operator in North Carolina serving more than 2.1 million customers across North and South Carolina.

Angela has a rich and diverse background in the cable industry, with 25 plus years of experience in call center management, products & service training, dispatch, and network operations.  Prior to joining Time Warner Cable in June 2010, she spent her career in progressive leadership roles including Call Center management, Regional Learning and Development, and the last 15 years as the Director of Network Operations for Comcast’s Greater Washington, DC, Maryland, and Virginia operations area. 

Angela was a 2012 Women in Cable Telecommunications (WICT) Woman to Watch nominee and has been recognized multiple times for her leadership at Comcast for standardization, process improvement and best practices in training and development. Angela studied Computer Science at Central Texas College. She currently resides in Raleigh, North Carolina with her husband, son, and Shih Tzu.