Breta Martinez

Breta Martinez

Breta Martinez

Director, Sales Tools & Operations Comcast

As the Director of MDU Operations for Comcast in the West Division, Breta Martinez is responsible for the management of MDU operations, products, billing, customer care and marketing programs. She focuses on standardization of MDU policies and procedures, developing and directing the planning and execution of MDU strategic initiatives and collaborates with cross functional groups to propose and manage creative solutions for MDU programs.  She has launched a designated MDU Bulk Customer Care team to manage tenant sales, service and billing calls and recently launched an MDU Customer Account Representative program that focuses on improving relationships with property managers and driving connects and penetration within MDU properties. 

 

Prior to joining Comcast, Breta served as a project consultant for Comcast launching Xfiinty Home in 14 million homes in the West Division.  Breta has 20 years of cable experience ranging from launching @Home High Speed Internet service at TCI Communications, Product Management at AT&T Broadband and Product Marketing and MDU Operations at Charter Communications.

 

Breta is active in the community at Comcast, working as a Team Leader for Comcast Cares.  She has a dual major in Business Administration and Business Management from the University of Phoenix and is a graduate of the WICT Rocky Mountain Leadership Institute and the WICT Mentor Program.  She resides in Highlands Ranch, Colorado and enjoys spending time with her family, hiking and skiing in the Colorado Mountains and traveling internationally.