Executive Vice President & Chief Operations Officer Cox Communications
Colleen Langner is Executive Vice President and Chief Operations Officer. In this role, Langner oversees regional field services, customer care operations, outside plant maintenance, public affairs, and experience transformation.
Before moving to this role, Langner served as Executive Vice President, Chief Marketing and Sales Officer for Cox Communications, succeeding Cox’s President Mark Greatrex, where she was responsible for leading the company’s residential sales team and marketing activities. Prior to being promoted to the company’s senior leadership team, Langner served as Senior Vice President of Field Operations for Cox Communications. She had overall responsibility for field operations across the enterprise, which includes field services, outside plant maintenance as well as field operations strategy and vendor management. Prior to this position, Langner lead marketing operations for the company where she drove the residential marketing strategy and execution nationwide.
Langner is a 26-year Cox veteran having held various senior level marketing, sales and operations roles with Cox in Atlanta and Southern California. Her passion and contributions to the industry have been recognized by several organizations. Multichannel News honored Langner with a Wonder Woman award, given to female executives at the forefront of the cable television and communication industry. She is also the recipient of numerous CableFAX Most Powerful Women Awards and the Woman of the Year from the Women in Cable Southern California Chapter.
Langner enjoys giving back to industry initiatives, trade associations and non-profit organizations. She is currently on the board of directors for iNDemand, Adaptive Spirit, and the Cable & Telecommunications Association for Marketing (CTAM). She has also served on the board of CTAM West, Georgia State Marketing Roundtable, the California Cable Television Association, and was president of the Los Angeles Cable Co-op.
Langner is a graduate of Marquette University, Milwaukee, Wisconsin. She further honed her leadership skills at CTAM University at Harvard Business School and WICT’s Senior Executive Summit at Stanford Graduate School of Business.
A Midwesterner at heart, Langner was born and raised in Chicago, Illinois. She now lives in Atlanta, Georgia with her family.