Director, Carrier Account Support Time Warner Cable
As a Senior Executive in the IT, Telecommunications and Cable industries, Colleen has successfully built winning teams and highly effective programs for more than twenty years. Beginning her career at MCI Telecommunications in 1991, she helped take on their Goliath, AT&T. While with MCI, Colleen held multiple positions including IT administration and financial analysis managing forecasts, budgets and sales revenues. From there Colleen took her expertise to Verizon Business, again charting new territory as part of a dynamic sales team that sold one of the company’s largest accounts to the cable industry, with more than $100 million in revenue.
Known for her ability to manage large revenue and service-oriented accounts, Colleen was recruited by Time Warner Cable to create and build their first Enterprise National Account Support Center for the company’s Fortune 100 client base. In her current role as Director of Carrier Account support, Colleen was tapped to create a customer focused program for the company’s Carrier client base in one of TWC’s fastest growing segments, Business Services.
She holds a Bachelor’s degree in Sociology from Montclair State University and an AAS in Computer Science. Colleen currently serves as a member of the Board of WICT NY, has a practicing 3rd Degree Black Belt in Karate and resides in Manhattan.