Diana Escudeiro-Oliveira joined Comcast in 2016. She began as a Comcast Business Sales Supervisor in newly created division focusing on providing cloud-based systems for small-medium business owners. After demonstrating continued success, Diana moved into the Cloud Support subdivision, where she used her intricate knowledge of the business cloud systems to drive her team’s success in consumer education and retention.
In Diana’s current role as a Program Manager for Support Services, she owns and manages a case management platform with direct impact on operational efficiencies and business function. She manages a team focusing on improving both employee and customer experience for residential customers across Comcast’s national footprint.
Prior to joining Comcast, Diana held various leadership roles in Bank of America and TD Bank. One of her most impactful contributions and the one she is most proud of, is being a founding member of a new Employee Resource Group from the ground up that resulted in an increase in diversity and inclusivity in the workplace.
Diana graduated from Rutgers University with a B.A. in Portuguese Studies and a minor in Business Administration. She lives in New Jersey with her husband, Manuel and miniature dachshund, Loki. She loves to spend her spare time traveling to new destinations and planning for Sunday-Fun day adventures with her husband.
