Janet Glenn

Janet Glenn

Janet Glenn

Director, Billing - East Region Time Warner Cable

The decision to establish a regional operating structure within Time Warner Cable created the role of Director of Billing for the Carolina Region.  Janet was promoted to this position in 2010.  In 2012 Time Warner formed the East Region, which further extended the foot print from New England to the Carolinas. 

She and her team function as business partners to the East Business Operations teams which supports 4 million plus customers. Janet formed and consolidated a regional billing operations structure from five distinct business operations units to one support team. 

She is responsible for the billing system data base merge project which began in 2010 and is scheduled to complete in 2012.  Ten unique data bases will have been merged into one. Once completed, this will form the largest billing system instance in the company.

Janet has twenty-five years of experience in the telecommunications/cable industry.  Seventeen of those years have been in a management position. She is a graduate of Ohio University where she earned a Bachelor of Science in Communications. She completed the Essentials of Leadership program with Time Warner Cable and Leadership through People Skills from the Moore School of Business. 

Janet is a member and held the Co-Chair seat for the Women in Technology Affinity Group for the South Carolina Division during 2008-2009. During this time she provided leadership to the group assisting in fund raising and personal growth development initiatives for the members.  Janet has also played an active role in the planning of WICT conferences and in the WICT Tech It Out initiative which assists students in forming creative business solutions through technology.  She was the recipient of the WICT 2010 Group Impact Award for her focus and involvement on the development of the WIT Affinity Group.