Kristin Savoy

Kristin Savoy

Kristin Savoy

Director, Inbound Sales Time Warner Cable

Kristin Savoy is the Director of Inbound Sales for Time Warner Cable based in Albany, NY.  She has almost a decade of experience in the Cable/Telecommunications Industry.  Kristin began her leadership career in the Media Sales Division of Time Warner Cable.  She transitioned to a Manager role with the Customer Support Operations team, and a year later her role expanded to include the Collections Department.  Kristin’s career transitioned to the Inbound Sales Group in 2012, where she served as a Manager and now Director of the Inbound Sales team. 

Kristin’s area of responsibility includes oversight of 4 Managers, 20 Supervisors, and 250 Sales Agents. 

 

She is responsible for the strategic planning and implementation of sales strategy for the inbound sales channel; compensation planning; sales coaching, and managing YoY double-digit revenue growth goals. 
Kristin is a proven leader in the development and implementation of a positive, winning, sales culture.  She has a proven track record of exceeding sales goals, improving yields by 50% YoY. 

 

Kristin is passionate about providing outstanding customer service and employee satisfaction.  She regularly facilitates employee feedback sessions to remain in touch with the front line employees and to drive a positive performance driven culture. 

 

Kristin has been a member of WICT since 2009.  She holds a Bachelor’s Degree in Business/Finance from SUNY Empire State College.