SVP, National Call Center Sales Comcast
Marge Jackson is a senior executive with a 20-year proven track record of sales, marketing & care operations experience for Comcast HQ Sales and Marketing team. As Senior Vice President of National Call Center Sales, Marge has oversight for sales strategy for more than 3k Inbound and Outbound sales agents, handling over 12 million calls annually across 16+ call centers. Marge is responsible for setting the strategic vision to deliver a superior customer sales experience, build customer loyalty, and drive sales growth and revenue through people, processes, tools, and technology. Specifically, Marge partners with divisions and region leaders to align customer and sales strategies with corporate goals and drives major initiatives across the enterprise.
Marge joined Comcast in 1998 as a direct sales representative for Comcast Online and during her career she has gone on to hold a host of positions across all 3 divisions with increasing responsibility. Moreover, she is a speaker and author who has developed her own “Personal Brand” workshop that she delivers across organizations to help empower young executives, women, and minorities in their careers.
Marge continues to be recognized by peers and colleagues as an industry leader and top woman/minority in business. Marge is also a graduate of the Comcast Executive Leadership Forum (ELF), an active member of CTAM and WICT, a graduate of WICT’s prestigious Betsy Magness Leadership Institute as a Class of XVII fellow, a graduate of the Comcast Woman Leadership program at Wharton University, and most recently a graduate of the CTAM Executive Program at Harvard University.