Marge Jackson is a senior executive with over 20 years of experience in the telecommunications industry. She was recently appointed Head of Sales at Comcast, a Fortune 30 company with $100 billion in revenue, where she leads a team of 15,000 employees. In her role, she is responsible for driving sales growth and revenue by enabling collaboration and partnership with the company’s Divisions and Care teams, responding quickly to emerging needs, fostering Sales innovation, and driving Comcast’s omnichannel strategy. She is also responsible for setting the strategic vision to deliver a superior customer sales experience through people, processes, tools, and technology.
In March 2020, Marge was named SVP, Sales and Multicultural Symphony at Comcast – a new role at Comcast with a vision to deliver great experiences, products, and content to diverse and multicultural audiences. During her time in this role, Marge developed a plan to ensure Comcast connected diverse consumers of all backgrounds to the moments and experiences that matter most. This plan included innovating the product and customer experience, building long-term relationships with diverse communities, cultivating brand trust and brand value, and, most importantly, highlighting the wide variety of great entertainment and content that speaks specifically to multicultural audiences.
During her 20+ plus years at Comcast, she is most proud to have made history in the company by launching, in 2021, the Black Experience on Xfinity Channel, a first-of-its-kind, curated destination of Black content, Black entertainment, movies, TV shows, news, and more. Endorsed by the esteemed African American Film Critics Association, this new destination is available to our customers at no additional cost on all of our platforms, including Xfinity X1, Flex and Stream App. This channel includes the ultimate in Black storytelling and features content from existing Black programming partners and film studios, as well as original programming from emerging Black content creators.
At Comcast, Marge has held a host of positions in Sales, Marketing, and Customer Service/Care Operations across all three national divisions and HQ. She has been recognized by numerous peers and colleagues as an industry leader and top woman/minority in business. Marge was also one of only 30 candidates selected for the National Association for Multi-Ethnicity in Communication’s (NAMIC) Executive Leadership Development Program. She was named to Multichannel News’ “40 Under 40” list and was selected as one of CableFax’s “Most Powerful Women in Cable.” She is a graduate of Peirce College, an active member of CTAM and Executive Advisor on the WICT Board Philly Chapter, a graduate of WICT’s prestigious Betsy Magness Leadership Institute as a Class of XVII fellow, a graduate of the Comcast Woman Leadership program at Wharton University, and most recently a graduate of the CTAM Executive Program at Harvard University.
