Susana Ponce de Leon Soto
Human Resources Manager - Call Centers Cable ONE
Susy Ponce de Leon is the Human Resources Manager for the Technical Care Center and Inbound Sales Center of Cable One. In This role, Susy’s key areas of focus include Employee Relations, Unemployment Hearings, Leadership and Supervisory Training, Local Genuine Leadership Training. She oversees the Family Medical Leaves and any Other Leave Issues Company Wide. She is a member of the National SHRM. Susy’s primary’s responsibility is to guide managers and supervisors in the HR arena to ensure legal compliance with Federal and State laws.
Susy has been in the Human Resources field for over 12 years. Prior to Cable One, Susy was HR Manager for Carson Pirie Scott & Co – Naperville Furniture Distribution Center a division of the Bon Ton, Inc. Department Store Group. At Carson Pirie Scott & Co, she was a strategic partner to the executive team in the Logistics Division as well as the Retail Division.
From 1994 – 2010, Susy lived and worked in the Chicago – Rockford area, from where she relocated with her family to Phoenix AZ in 2010.
Susy received her Bachelor of Arts (Cum Laude) degree in Human Resources Management from Judson University and became an accredited PHR in 2008.