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WICT Greater Pittsburgh: WICT Women Trailblazers
August 25 @ 12:00 pm - 12:45 pm EDT
WICT Greater Pittsburgh Presents: WICT Women Trailblazers featuring Karen Russell, Comcast Keystone Construction Manager
Date: August 25,2021
Karen Russell has been in the Cable industry for 23 years. Karen started as a customer service agent for TCI in 1998. In 2001, she was promoted to her first leadership role in Engineering. For the next 17 years she worked in various leadership roles for AT&T and Comcast in Engineering and Care. Her focus during that time was all aspects of Telephony and CDV, including Advanced Tier 2 support, provisioning, system migrations, customer advocacy and support. In 2016, she took her career in a new direction when she joined the Construction department to become the supervisor of a newly created Cornerstone Serviceability team. In 2018, she was promoted to Construction Manager, leading Construction Specialists and overseeing expansion projects from Ohio to State College. Earlier in 2021, she took on a new leadership role in Construction that will expand and further develop her financial and process development experience.