- This event has passed.
WICT Rocky Mountain: In Customer Service: Keeping Your Cool
August 26 @ 12:00 pm - 1:00 pm MDTFree – $15
Virtual Panel Discussion: In Customer Service: Keeping Your Cool
Do you deal with difficult co-workers, clients, or customers? Are you anxious when presenting in front of large groups? Join a panel of industry professionals who navigate intense customer interactions every day and learn how to “keep your cool.” You’ll have the opportunity to understand how to remain calm during a stressful situation or conversation, how to stay patient, and how to tap into your empathy.
“Nothing gives one person so much advantage over another as to remain cool and unruffled under all circumstances.” -Thomas Jefferson
This event series is free for WICT members, and $15 for non-members.